Introduction
These Terms and Conditions ("Terms") govern the use of the websites, software products, and related services (collectively, the "Services") provided by KarmaTechnolabs, a software development company based in Ahmedabad, India.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.
Eligibility and Account
You must be at least 18 years old and have authority to enter into these Terms.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and up-to-date information.
Services and Use
We provide custom software development and related IT services.
Services must be used only for lawful business purposes.
You must not misuse or interfere with our systems.
Third Party Services
Our Services may integrate with third-party platforms such as Meta, WhatsApp, or Twilio.
Your use of third-party services is governed by their own terms.
We are not responsible for third-party availability or changes.
Fees and Payment
Fees will be defined in proposals or agreements.
All fees are exclusive of applicable taxes.
Late payments may result in service suspension.
Intellectual Property
We retain ownership of all proprietary software and materials.
You are granted a limited, non-transferable license for internal use only.
Reverse engineering or copying is prohibited.
Customer Data
You retain ownership of your data.
You grant us rights to process data solely to provide Services.
You are responsible for legal compliance of your data usage.
Data Protection and Security
We apply reasonable security measures to protect data.
Absolute security cannot be guaranteed.
Acceptable Use and Messaging
You must not send spam or unlawful content.
Proper user consent is required for messaging services.
Violations may result in suspension.
Warranties and Disclaimers
Services are provided "as is" without warranties.
We do not guarantee uninterrupted or error-free service.
Limitation of Liability
We are not liable for indirect or consequential damages.
Total liability is limited to fees paid in the last 12 months.
Indemnification
You agree to indemnify KarmaTechnolabs against claims arising from misuse.
Term, Suspension, and Termination
Terms remain effective until terminated.
We may suspend access for violations or non-payment.
Changes to Services or Terms
We may update Terms from time to time.
Continued use implies acceptance of changes.
Governing Law and Dispute Resolution
Governed by the laws of Gujarat, India.
Courts of Ahmedabad have exclusive jurisdiction.
Contact Information
546, Satva Icon, Vastral Metro Cross Road, Ahmedabad-382418, India